Meross Smart Plug Won’t Connect to Wi-Fi Fixed!

Connecting the Meross Smart Plug to Wi-Fi is usually a straightforward process. However, sometimes connectivity problems may occur.

Most Meross Smart Plug users run into this common issue. It is a communication problem that keeps the plug from connecting to the Wi-Fi network.

There are a number of possible reasons why Medross smart plugs may not connect to Wi-Fi. These reasons include unsupported Wi-Fi frequencies, the distance between the router and the plug, an outdated app or firmware version, incorrect setup methods, etc.

Why a Meross smart plug won’t connect to Wi-Fi – Causes

Several reasons may be to blame if your smart plug isn’t connecting to Wi-Fi. the following are a few of them:

  • Unsupported Wi-Fi frequency
  • Low Wi-Fi signal strength
  • Outdated app or firmware version
  • Distance between the device and the router
  • Incorrect setup method
  • Technical glitch
  • Too many devices connected on the same Wi-Fi

Fix a Meross Smart Plug that Won’t Connect To Wi-Fi

Check Wi-Fi Credentials

To connect your Meross smart plug to a Wi-Fi network, you will need to enter the password for the router in order to authorize the connection. If you enter the wrong password, the smart plug will not be able to connect to Wi-Fi.

However, there are times when you entered everything correctly but still can’t connect to WiFi if your password or Wi-Fi name contains special characters.

Therefore, in such a case, consider changing your wifi name and password and make it simple. This may fix the connection issue.

Moreover, Whenever you are switching from one Wi-Fi network to another, you must first reset your plug.

Change The Wi-Fi Network Band

If you have a dual-band router, check the router’s Wi-Fi settings to see if it’s set up to run on dual-band or 5GHz, as this may be why your smart plug isn’t connecting to Wi-Fi.

If so, make sure you switch it to 2.4GHz Wi-Fi instead, since the Meross Smart Plug only supports 2.4GHz Wi-Fi.

Restart Your Router

You can also fix Wi-Fi connectivity issues with your Meross Smart Plug by restarting your router, as this will help refresh your Wi-Fi and repair any unseen glitches blocking your connection.

Thus, If you wish to restart your router, then unplug it from its power source, wait 30 seconds, and then plug it back in.

Once that has been done, try to set up the smart plug again to see if that worked.

Reduce the Distance Between Both Devices

Sometimes, the Meross smart plug fails to connect to Wi-Fi due to the distance between the router and the device.

When the plug is too far from the router and does not receive strong Wi-Fi signals, your device will not be able to connect to Wi-Fi. The best solution is to move the plug closer to the router.

Disconnect Some Devices

The Merros smart plug may not work with multiple wireless devices in your household connected to the same WiFi network. In this case, temporarily turning off the extra devices can alleviate the issue.

Check for Updates

You might encounter difficulties connecting your Meross Smart Plug to Wi-Fi if your app or firmware is outdated.

First, Check your app store to see if the Meross app requires an update. If so, update it to the newest version.

Furthermore, you may wish to check your Meross Smart Plug’s firmware version via the Meross App and update it if there are any new updates available. This should resolve the problem.

Reset Your Plug

The only option left to you is to reset the plug if none of the other methods are working. Usually, resetting the plug resolves problems associated with internal bugs.

In order to reset the Meross smart plug, hold the power button until the LED indicator on the smart plug begins flashing green and orange.

Note: If you reset your Meross smart plug to the factory default settings, all previous settings will be wiped out, which will result in the device having to be set up again.

Set Up Your Meross Smart Plug

Since you have reset your Merros smart plug, you will need to set up your Meross smart plug again, and you can do so using the Meross official app.

Listed below are the steps involved in setting up a Meross smart plug with the app:

  1. Visit Google Play or the Apple App Store to download the Meross app (Simply type ”Meross” in the search box). You can skip this step if you already have the app installed on your device.
  2. To create a Meross account, open the app and click “Sign up”. If you already have a Meross account, click “Sign in” and enter your credentials.
  3. Select Smart Plug by tapping the Plus icon (+) in the upper right-hand corner. It is likely that you will find about three “Smart Plugs” on the list. Make sure you check the icons and select the plug that looks like yours.
  4. The app will ask you to confirm whether the plug’s LED light is flashing. If so, tap “Next”.
  5. Choose your Wi-Fi network and enter your password. Please ensure your network is 2.4GHz.
  6. You will need to wait a few seconds for the app to connect to your plug before you can tap “Next ”.
  7. You can now rename your Smart Plug and tap “Done ”.

Contact The Customer Support

Did nothing work? Then it’s time to contact Meross customer support since they are the only hope.

If you contact the experts and describe your problem, they will walk you through each step of the troubleshooting process.

If the warranty is still active, you can ask professionals to guide you through the warranty claim process. Hopefully, you will receive a new unit within a week once the verification is completed.

Wrapping Up

In a smart home, smart plugs play a crucial role, and if they don’t work as they should, it can be extremely frustrating.

There may be times when you are unable to connect your Meross smart plug to your Wi-Fi. Nevertheless, there is no need to panic, since there are some troubleshooting steps you can perform at home to resolve this issue.

Remember that the first step should always be identifying the cause, only then you can go through the appropriate steps to fix it.

However, troubleshooting at home might not always work as expected. In such a case, you should probably contact customer support for professional assistance.


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