If your Meross smart bulb is not connecting to HomeKit, here are some tips to fix the problem:
- Ensure that your Meross bulb firmware is up-to-date by opening the Meross app on your phone, tapping Account on the bottom right-hand corner, and then tapping Firmware Update.
- Reboot your phone and router to clear the Apple Home app’s cache and ensure that Wi-Fi and Bluetooth are enabled on your device.
- If you encounter an error message, follow the instructions provided by Meross to troubleshoot the issue.
If the problem persists, try creating a new home in the Home app or using a workaround to set up the HomeKit accessory.
If you’re still having trouble, check if there’s a bug in the software release and continue with the troubleshooting process.
Tips to Troubleshoot a Meross Smart Bulb that Won’t Connect to HomeKit
If you are having trouble connecting your Meross smart bulb to HomeKit, here are some troubleshooting tips:
- Reboot your iPhone/iPad to clear the Apple Home app’s cache.
- Reset the smart bulb by turning off the light switch that controls the bulb, and then turning the light switch on and off 5 times, leaving it in the ON position.
- If the bulb won’t factory reset, try switching it on and off with a specific cadence.
- Reboot your router and the smart switch.
Reboot Your Phone and Router
To properly reboot your phone and router, follow these steps:
For your router, unplug the power cord from the power outlet, wait for 20-30 seconds, and plug the cord back in. Wait for at least 2 minutes before testing or using the internet.
For your phone, hold down the Power button until the power menu pops up and tap Restart.
Ensure Your Phone and Homekit Device Are Connected to the same Wi-Fi Network
To ensure that your phone and HomeKit device are connected to the same Wi-Fi network, follow these steps:
- Open Settings on your phone, tap Wi-Fi, and ensure that Wi-Fi is enabled and that you’re connected to your home network.
- If you have multiple homes, choose the home where you put your router.
- Scroll down and tap Wi-Fi Network & Routers to change the level of connection security.
- If you’re having trouble connecting your HomeKit device, try rebooting your iPhone/iPad to clear the Apple Home app’s cache.
Make sure that the device is close enough to a connected device in its network or close to the Wi-Fi source or HomeKit hub.
Update Your iOS Device
To update your iOS device, follow these steps:
- Back up your device using iCloud or your computer
- Plug your device into a power source and connect to the internet with Wi-Fi
- On your iPhone, navigate to General (in Finder) or Settings > Summary (in iTunes)
- Click “Check for Update”
- If an update is available, click “Download,” and after it does, click “Update”
- Type your passcode if asked
- The update installs, and then you’re ready to go
Update Your Meross app and the Bulb’s Firmware
To update your Meross app and the bulb’s firmware, follow these steps:
- Open the Meross app on your phone and tap Account on the bottom right-hand corner.
- Tap Firmware Update and wait for a few seconds for the app to find your HomeKit device that requires a firmware upgrade.
- If prompted, allow the firmware upgrade
- To upgrade the firmware of a Meross Range Extender, visit www.meross.com/support to download the latest firmware on your PC.
- Make sure the range extender is in configuration mode by pressing and holding the reset button for 5 seconds.
- Connect the PC to the WiFi of the extender and visit www.meross.com to implement the firmware upgrade.
- To reset a Meross smart bulb, turn off the light switch that controls the bulb, and then turn the light switch on and off 5 times, leaving it in the ON position.
- Please note that after restoring the factory settings, the smart bulb will clear all custom settings, so you must set it up again.
Reset the Bulb
To reset a Meross smart bulb:
- Turn off the light switch that controls the bulb, and then turn the light switch on and off 5 times, leaving it in the ON position.
- Please note that after restoring the factory settings, the smart bulb will clear all custom settings, so you must set it up again.
- However, if this method does not work, you can try switching the bulb on and off with a specific cadence.
- Turn off the bulb, wait for 10 seconds, turn it on, as soon as you see light, turn it off, wait for 1 second, turn it on, and repeat steps 3-5 eight times.
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