How to Fix Smart Life Not Working with Alexa?

If Smart Life is not working with Alexa, there are several things you can try to fix the issue.

Some suggestions include:

  • Unlinking and relinking the Smart Life skill
  • Rebooting your mobile device or tablet
  • Power cycling your Echo devices
  • Updating both the Alexa and Smart Life apps
  • Ensuring that your devices are properly added to the Smart Life app
  • Clearing the cache and data files
  • Confirming that the device is energized and connected to the internet

Troubleshooting Smart Life and Alexa Pairing Issues

Try Adding Smart Life to Alexa Again

To try adding Smart Life to Alexa again, you can follow these steps:

  1. Open the Alexa app on your smartphone or tablet.
  2. Tap on the hamburger menu in the top left corner.
  3. Select Skills & Games.
  4. Go to your skills and select Smart Life or search for Smart Life and select it.
  5. Click on ENABLE TO USE and sign in with your Smart Life account details (email and password).
  6. Select Smart Life and tap Link Now.
  7. Tap Authorize to complete linking.

If Alexa won’t perform the command, you can try removing the devices from the Alexa app and rediscover them. If that doesn’t work, reset them to factory default through the Smart Life app, and re-register.

Ensure Your Devices Are Properly Added to the Smart Life App

To ensure that devices are properly added to the Smart Life app, you can follow these general steps:

  1. Download the Smart Life app from your app store and create an account.
  2. Ensure that the device is properly connected to the internet and powered on.
  3. Open the Smart Life app and tap on “Add Device” or “+” at the top right corner of the app homepage.
  4. Choose the device type you want to add and follow the instructions to connect the device to the app.
  5. Once the device is added, you can control it through the Smart Life app

Unlink and Relink Smart Life

To unlink and relink Smart Life to Alexa, you can follow these steps:

  1. Open the Alexa app on your mobile device and tap the Menu icon in the upper left-hand corner (the menu icon looks like three horizontal lines).
  2. Tap Skills and Games.
  3. Tap Smart Life on the list. If you can’t see Smart Life on the list, tap the Search icon and type in “Smart Life”.
  4. Tap Disable Skill to unlink Smart Life.
  5. Now you’ll have to relink Smart Life to Alexa, then try asking Alexa to turn on/off any of your devices in the Smart Life app.
  6. To relink Smart Life to Alexa, tap ENABLE TO USE and sign in with your Smart Life account details (email and password).
  7. Select Smart Life and tap Link Now.
  8. Tap Authorize to complete linking.

If Alexa won’t perform the command, you can try removing the devices from the Alexa app and rediscover them. If that doesn’t work, reset them to factory default through the Smart Life app, and re-register.

Update the Smart Life App and Alexa App

To update the Smart Life app, you can go to your app store (Google Play or iOS App Store) and check if there is an available update for the app. If there is, you can download and install the latest software update for the Smart Life app.

To update the Alexa app, you can go to your app store (Google Play or iOS App Store) and check if there is an available update for the app. If there is, you can download and install the latest software update for the Alexa app.

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