If you are having trouble connecting your Geeni smart plug to Wi-Fi, there are several things you can try:
- Make sure the plug is in pairing mode
- Check that your router is working properly
- Ensure that you entered the correct Wi-Fi password during setup
- Check for any internet connection problems
- Ensure that your device has power and is ready to connect
- Check that your mobile device is up to date
- Reset the plug and try setting it up again
- If the plug is damaged or faulty, it may need to be replaced
Now let’s look more in detail what you can be done to get your Geeni plug to connect to Wi-Fi:
Ensure that the Plug is in Pairing Mode
To ensure that your Geeni smart plug is in pairing mode, press and hold the power button for about 10 seconds until the LED light blinks rapidly.
If the indicator light is not blinking, it means the plug is not in pairing mode.
Keep in mind that the Geeni smart plug has two pairing modes: Easy mode and AP mode. If the indicator light is blinking rapidly, the plug is in Easy mode, while the slow blinking light shows the plug is in AP mode.
Once the plug is in pairing mode, restart the setup process and try connecting it to your home Wi-Fi.
If you are still having trouble connecting your Geeni plug to Wi-Fi, make sure you entered the correct Wi-Fi password during setup and check for any internet connection problems.
Check that Your Router is Operating on the 2.4GHz Frequency
To check if your router is operating on the 2.4GHz frequency, you need to log into your router and go to the wireless settings.
Here, you can see the name of your Wi-Fi bands and their passwords:
- If you only see a 5GHz Wi-Fi, it means your router is not operating on the 2.4GHz frequency.
- Another way to check is to open your networks panel from your taskbar and click on “Properties” of your Wi-Fi network.
- In the new window that opens, scroll all the way down to “Properties,” and “Network Band” will either say 2.4GHz or 5GHz.
- If your router is not operating on the 2.4GHz frequency, you may need to change the settings to connect your Geeni smart plug to Wi-Fi.
Test Your Wi-Fi Signal Strength
To test your Wi-Fi signal strength, you can use the Wi-Fi connection indicator on your device
Usually, four or five curved lines make up the Wi-Fi symbol, and the more that are filled, the stronger the connection.
On Windows 10, you can use Command Prompt to check the signal strength of a Wi-Fi connection by typing “netsh wlan show interfaces” and pressing Enter.
On Mac, the Wi-Fi indicator is located in the upper-right corner of the screen in the menu bar.
You can also log into your router and look for the wireless settings to see the name of your Wi-Fi bands and their passwords
If you need further assistance, you can contact your internet service provider or a professional technician to help you test your Wi-Fi signal strength.
Check Your Wi-Fi Password
If you’re having trouble connecting your Geeni smart plug to your home Wi-Fi, make sure you’re entering the correct password into the app. It’s easy to make a typo.
Plus, if your password includes special characters, you may want to reset it and use a different one.
To ensure the connection goes through, double-check that the password you entered is accurate. Then, you can sit back and enjoy your smart plug without any further troubles.
Update the App
To update the Geeni app, you can download it from the App Store or Google Play:
Once you have downloaded the app, you can register an account and log in to the app.
To check for firmware updates for your Geeni devices, go to the advanced settings of the device in the app and click on “check for updates”
If you are experiencing issues with your Geeni Smart Plug connecting to Wi-Fi, ensure that the plug is in pairing mode and that your router is operating on the 2.4GHz frequency.
Restore Factory Settings
To restore the factory settings of a Geeni Smart Plug, you need to reset it.
The process of resetting the plug involves pressing and holding the power button for 3 seconds until the indicator light blinks rapidly.
This will reset the plug to its default settings. Some Geeni Smart Plugs may have different reset modes, such as Easy mode or AP mode, which can be accessed by resetting the plug again
It is important to note that resetting the plug will erase all previous settings and configurations, so you will need to set it up again as if it were a new device.
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