If Alexa won’t talk back to you, there are several things you can try to fix the issue.
Some possible solutions include:
- Rebooting your Echo device
- Checking whether Brief Mode is enabled and turning it off
- Increasing the volume on your Echo speaker
- Uninstalling and reinstalling the Alexa app on your phone
- Troubleshooting Wi-Fi connectivity issues
- Resetting your Echo device
- Updating the software on your Echo device
- Setting up your Alexa device before it arrives
- Desensitizing Alexa to your voice
- Working on your diction
- Checking for physical obstructions or interference
Why does Alexa does that?
Dont worry, it’s very common. At the end of the day, she is a Woman.
There are several reasons why Alexa may not talk back to you. Maybe she’s angry with you, maybe she’s dating someone else or it could be she’s on her periods.
Some possible causes include:
- Brief Mode is enabled on your Echo device
- The Echo device is on mute
- Wi-Fi connectivity issues
- Alexa is struggling to understand your voice or diction
- The Echo device is connected to a Bluetooth device
Alexa Won’t Answer Back After a Command: How to Troubleshoot
So here are the troubleshooting steps to try if you’re having issues with Alexa responding to your commands:
Restart Your Echo Device
To restart your Echo device, you can follow these steps:
- Unplug the power adapter from the back of the Echo device.
- Wait for a few seconds.
- Plug the power adapter back into the Echo device.
- Wait for the device to power up and connect to Wi-Fi.
If you have an Echo device with a reset button, you can also press and hold the reset button until the light ring turns orange and then blue. This will reset the device to its factory settings.
Keep in mind that resetting your Echo device will erase all your settings and preferences, so you will need to set it up again from scratch.
Turn Off Brief Mode
To turn off Brief Mode on your Echo device, you can follow these steps:
- Open the Alexa app on your phone or tablet.
- Tap on the “Settings” command.
- Scroll down to the “Alexa Voice Responses” option and tap on it.
- Look for the “Brief Mode” toggle switch and turn it off.
Alternatively, you can ask Alexa to turn off Brief Mode by saying “Alexa, turn off Brief Mode.”
Brief Mode is a feature that reduces Alexa’s responses to simple beeps instead of full voice responses. If you turn off Brief Mode, Alexa will respond with full voice responses to your commands.
Try the External Speaker Hack
If Alexa is not responding to your commands, you can try the external speaker hack.
This usually happens if you previously plugged in an external speaker or headphone and didn’t remove it properly, causing the Echo device to function as though an external speaker is still plugged in.
To fix this issue:
- Plug in an external speaker or headphones and then unplug it.
- Do this two to three times and then try to speak to Alexa again to see if the issue is fixed.
If this doesn’t work, you can try other troubleshooting steps such as:
Restarting your Echo device, checking your Wi-Fi connection, turning off Brief Mode, increasing the volume on your Echo speaker, updating the software on your Echo device, and resetting your Echo device.
If none of these steps work, you may need to contact Amazon customer support for further assistance.
Check and Increase Volume
If you are having trouble hearing Alexa’s responses, you can check and increase the volume on your Echo device.
To do this:
- You can use the Alexa app on your smartphone.
- Open the app, go to Devices > Echo & Alexa, choose the name of your device, tap Volume, and use the slider to increase or decrease the volume.
- Alternatively, you can adjust the volume directly on your Echo device by using the physical buttons on the top of the device.
- If the volume is too low, you can increase it by pressing the “+” button. If the volume is too high, you can decrease it by pressing the “-” button.
- If the volume is already at the maximum level and you still can’t hear Alexa’s responses, you may need to check your Wi-Fi connection, reset your Echo device, or contact Amazon customer support for further assistance.
Reinstall Alexa App
To reinstall the Alexa app on your phone or mobile device, you can follow these steps:
- Uninstall the Alexa app from your phone or mobile device.
- Go to the app store on your phone or mobile device and search for “Amazon Alexa.”
- Download and install the latest version of the Alexa app.
- Open the Alexa app and sign in with your Amazon account.
If you are still having issues with Alexa after reinstalling the app.
You can try other troubleshooting steps such as restarting your Echo device, checking your Wi-Fi connection, turning off Brief Mode, increasing the volume on your Echo speaker, updating the software on your Echo device, and resetting your Echo device.